The Principles That Define Us

At the Australian Certification and Assessment Group (ACAG), our vision, mission, and values are not merely aspirational statements displayed on walls and websites. They are the living principles that shape our organizational culture, guide our strategic decisions, inform our daily operations, and define our relationships with clients, employees, and stakeholders. They represent our commitment to the conformity assessment profession and our responsibility to the broader community we serve.

These principles have been carefully developed to reflect both the fundamental requirements of our profession—impartiality, competence, and integrity—and our unique approach to serving clients as strategic partners in their pursuit of excellence.

Our Vison

To be the world’s most trusted and innovative partner for conformity assessment services, empowering organizations to build a safer, more sustainable, and prosperous future.

To deliver independent, impartial, and expert conformity assessment services that create tangible value for our clients and contribute to the broader benefit of society.

Our Mission

Our Core Values

Integrity & Accountability

Impartiality & Independence

Competence & Continuous Improvement

We do what is right — consistently. We act ethically, communicate transparently, and take responsibility for our decisions, processes, and outcomes.

We protect trust in every decision. Our assessments are objective, evidence-based, and free from conflicts of interest — ensuring fairness and credibility for all parties.

We maintain strong technical capability and keep improving. We invest in people, methods, and quality systems to deliver reliable services and consistent results.

Our Locations

acag operates from key offices in Australia and Singapore, ensuring global reach with local expertise.

Australia

123 Collins St, Melbourne

Hours

9am - 5pm

Singapore

45 Tanjong Pagar Rd, #08-01

Hours

9am - 6pm

Common Questions

What services do you offer?

We provide certification, inspection, calibration, training, and advisory services worldwide.

How do you ensure impartiality?

Our processes follow strict protocols to maintain independence and avoid conflicts of interest.

Can I access training remotely?

Yes, we offer a variety of online training programs designed for flexible participation anywhere.

Where is ACAG located?

Our headquarters are in Australia, serving clients around the globe.

How can I request a quote?

You can contact us directly through the form on our Contact page.

What industries does ACAG specialize in?

We work across manufacturing, construction, healthcare, and more, tailoring services to each field.